In accordance with the Americans with Disabilities Act, The Warner Theatre is dedicated to providing persons with disabilities the necessary measures to allow for a comfortable and enjoyable theatrical experience.

Entrance
The entrance to the Box Office and the Theatre is on 13th Street, between E and F Streets and is accessed by a slight ramp or 2-3 steps. Accessible street curbs are at the corners of both E and F Streets. There are no steps or large inclines once inside the Theatre to the orchestra level. There is no elevator or escalator.

Seating for Persons with Mobility Impairments
Seating is available in the center rear orchestra. Tickets are priced proportionately based on all price levels for each performance. The seating area is made up of movable cushioned chairs with armrests. Tickets for this section are not available to the general public initially, but will be released to the general public when no two adjacent seats are available in the given price level. This section is general admission and seating is based on a first-come, first-served basis. The Theatre does not oversell this section. These tickets are available only through the Box Office. Please refer to Accessible Ticket Purchasing Information.

Seating with Movable Armrests
The following are aisle seats in the orchestra, mid-balcony, and upper balcony available with movable armrests.

• Orchestra - Left: H17, K1, M19, O1, S19, Y19
• Orchestra - Right: H18, K2, O2, S20, Y20
• Mid-Balcony: EE101, BB25, FF1, BB2, BB26
• Upper Balcony: OO23, NN2, PP24

These tickets are available through regular ticket purchasing means (In-person at the Box Office and TicketMaster Ticket Centers, and via TicketMaster PhoneCharge).

Seating for Persons with Visual Impairments
A limited number of tickets in the front side orchestra are available for purchase by patrons with visual impairments. Valid certification from an appropriate physician or medical facility may be required. These tickets are available only through the Box Office and will be released for sale to the general public ten days prior to the performance or when no two adjacent seats are available for public sale in that price level, whichever occurs first. Please refer to Accessible Ticket Purchasing Information.

Sign-Interpreted Services
The Theatre can arrange for sign-interpreted performances upon request. Patrons should contact the Box Office no later than ten days prior to the performance so that proper arrangements may be made. Sign interpretation of the designated performance will be arranged in all instances in which a request for a signed performance and a purchase of a ticket(s) for that performance results. For certain engagements, a signed performance will be designated in advance. If a request for an interpreted performance is received later than ten days prior to the performance, the Theatre shall make reasonable efforts to provide interpreter service. The quality of the interpretation depends on adequate preparation time, so earlier notice is encouraged. Interpretation shall be provided with no additional cost to the customer requesting the service. Seats are held in the front side orchestra for patrons wishing to purchase seats close to interpreter. These tickets are available only through the Box Office and will be released for sale to the general public ten days prior to the performance or when no two adjacent seats are available for public sale.

Assistive Listening Devices
Listening devices for the hearing impaired are available for all performances to assist with amplification and clarity. A radio-transmitted receiver and lightweight headset that amplifies the sound on stage is used for those with low to moderate hearing loss who may or may not use a hearing aid (Neck loops are available for patrons who use hearing aid devices.). This device can be used in all sections of the Theatre. Use of a listening device is complimentary. A driver's license, passport, or major credit card is required as deposit. The devices are available by contacting an usher upon entering the Theatre.

Large Print Programs
Arrangements may be made for a large print program for any production that offers a standard complimentary program. Please call the Box Office, (202) 783-4000 at least one week prior to the performance.

Restrooms
Accessible restrooms are found on the main lobby level and are open during all performances and whenever the lobbies are open. A water fountain is available nearby and our performance staff is always available to assist with further directions.

Parking
The Theatre does not operate any parking facility. Metered spaces (free in the evening and on Saturdays/Sundays/Holidays) are located on 13th Street and all adjacent streets, in addition to numerous parking garages in the surrounding area.

Pay Telephone
An accessible volume controlled touch-tone pay telephone is located in the Theatre's outer lobby, across from the Box Office.

Accessible Ticket Purchasing Information

Box Office
Tickets for patrons requiring accessible seating in wheelchair, sign-interpreted and visually-impaired areas are available only through The Warner Theatre Box Office. Valid certifications from an appropriate physician or medical facility may be required.

Hours
Monday thru Friday 10am - 4pm
Saturday 12noon - 3pm

On performance days, the Box Office is open two hours prior to showtime and will remain open until 1/2 hour after the scheduled showtime. The Box Office is wheelchair accessible for in-person ticket purchases.

Tickets for accessible seats may be purchased by phone with a VISA, MasterCard, American Express, or Discover card during regular Box Office hours by calling (202) 783-4000, pressing 1 and then pressing 8. All sales are final. Tickets must be purchased; there are no seat reservations. Patrons using TDD/TTY who need information or wish to purchase tickets may contact the Theatre via DC Relay Service at (202) 855-1234. Tickets ordered by phone will be held at the Box Office and may be picked-up prior to performance time at the will-call window. There is no added charge for tickets purchased through the Box Office.

All tickets are nonrefundable and cannot be exchanged or replaced.

Information regarding particular needs of individual patrons is very important to us. If it is desired or necessary, patrons may advise us of type of impairment, the size of a wheelchair (if applicable), preference to use our theatre seats or remaining in own chair, etc. Our Accessibility Services Coordinator will pass this information on to our performance staff to help us better prepare.