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ADDITIONAL
INFORMATION
We
are pleased you are choosing to host your event at The Warner
Theatre. The following information will help ensure a smooth
production. While this is not totally exhaustive, it is
a good guideline and should answer most questions concerning
an event here. Please pass information to others in your
organization as appropriate.
Parking
The Theatre does not operate any parking facility. As such,
we have extremely limited parking arrangements. (No staff
or crew member at the Warner has parking privileges.) The
loading dock/bay is shared with the other building tenants,
as well as the tenants in the adjacent building. We have
priority for show-related vehicles, but only when planned
in advance. Usually these vehicles are load-in trucks, and
star transportation. It is important to inform all your
staff and crew that parking is not permissible in the loading
area. The Theatre maintains a list of area parking facilities
for information.
Building
Access
The main entrance to the Theatre on 13th Street is open
only at showtime to ticketholders. All production crew,
talent, and related parties must enter/exit building via
the Stage Door. The Stage Door is located at the end of
the loading alley off of 12th Street, between E & F
Streets. The Box Office cannot provide access via the main
entrance. Note: smoking area is available outside Stage
Door and payphones are located throughout backstage areas.
Backstage
Passes
Everybody in the house/lobby needs a ticket for seating.
Backstage passes are not valid for entry via the public
entrances. Holders of backstage passes are limited to backstage
areas. Backstage access is often limited by "AFTER
SHOW" only or "ALL ACCESS" and we encourage
limited numbers of distributed passes for the comfort and
security of backstage and talent personnel. The Theatre
can arrange for actual passes, or a traveling productions'
passes may be used.
Printed
Programs
STAGEBILL is the official published performance program
of the Theatre. Inclusion is free of charge. However, deadlines
for materials are strict. Program materials (i.e. photos,
performer biographies) are due on disk to STAGEBILL 20 working
days prior to the performance. Detailed information is available
on separate memo. Please note that due to contractual arrangements
with STAGEBILL, no "stuffers" are permitted, other
than change-of-cast notices, etc.
The
Theatre assumes that promoters will use STAGEBILL and will
follow all deadlines and procedures unless arranged otherwise
with the Director of Marketing.
Front-of-House
Any information or issues concerning front-of-house (all
aspects of the event other than backstage/technical) need
to be discussed with Director of Theatre Services in advance
so that proper arrangements may be made for security, ushers,
other staffing, advisory signage, etc.
Due
to limited lobby space and applicable city regulations,
any requests for tables, signage, or other special set-ups
in the lobbies or outside the Theatre must be arranged in
advance.
Production
Sponsors
The only banners that may be hung in the Theatre are from
a hanging pipe onstage. No banners are permitted in the
lobbies or the house, inside or outside. IMPORTANT: Any
anticipated advertising or sponsorship on premises MUST
be cleared in advance due to contractual and legal arrangements.
Press,
Publicity and Promotion
Theatre must be informed with information pertinent to media
and public relations (press kits, etc.). The Theatre maintains
a monthly mailing to press and concierges and any event
for which information is available is included free of charge.
There are opportunities for poster space, flyer distribution
at the box office and other signage. Arrangements must be
made in advance with the Director of Marketing. Advance
proofs of materials is necessary so that exact information
can be verified and so that our staff will have a better
understanding of your event.
Any
requests for press cameras/recording must be arranged in
advance.
Catering
All catering requirements including dressing room/backstage
hospitality must be coordinated with the Food & Beverage
Manager. In some cases, the promoter may pre-arrange catering
requirements with an outside caterer. (A kitchen/green room
use fee may apply.) All additional expenses associated with
private caterers will be discussed prior to the event. Pursuant
to our liquor license, all liquor requirements must be through
the Theatre.
Merchandise
Sales
Souvenir programs, books, posters or recordings, photographs
against backdrops or other merchandise may be sold with
advance notice and approval by Theatre. An inventory of
merchandise shall be required. Merchandise will be inventoried
and stored only in those areas designated by the Theatre.
The sales of merchandise shall be conducted in such a manner
as not to create undue noise or disturb or interfere with
performances. The standard house concessionaire's commission
as stated in the Lease Agreement will be paid. All commissions
will be based upon gross receipts. Settlement shall be made
at the close of the final performance of the engagement
and shall be accompanied by a complete and detailed statement
of sales. The Theatre shall have the right to deduct from
settlement with Producer any monies outstanding. Any local
or other sales tax must be paid from gross sales and collected
by the Theatre. Any tax-exempt organization must present
to the Theatre in advance proper certification. Please note
that a 501c(3) status is NOT sufficient proof of tax-exempt
status for sales tax purpose. Proper notice of tax-exempt
status for the District of Columbia must be presented.
Public
Contact for Press and Inquiries
The Theatre regularly receives inquires from the press and
public regarding different aspects of presentations, including:
- Policy
or promoter contact for complimentary tickets for charities/VIPs
- Policy
or promoter contact for complimentary tickets/passes for
press or pseudo-press
- Policy
for personal cameras/recording devices; Policy for autograph-seekers
and other fan issues
- Running
time, opening act information, and cast notices; Appropriateness
for children/teenagers
Box
Office Access/Tickets/Will-Call
The Box Office coordinates all ticketing and controls all
advance ticket sales monies. Pricing configurations and
onsale strategies must be arranged in advance, before any
publicity. The Box Office, in its discretion, places seats
on hold for potential obstructions and accessible seating
needs. These holds may be lifted after stage set-up or as
sales warrant.
The
Box Office requires a contact person who can assist with
will-call concerns. This person is encouraged to stay in
close proximity to the Box Office, but must be reachable
at all times.
Everyone
in the house/lobby needs a ticket for seating. Standard
procedure for guestlist will-call pickup all orders must
be ready in Box Office at least one hour prior to showtime.
All will-call orders must have name of PERSON CLAIMING THE
TICKETS, as well as name of person leaving the tickets.
Will-call patrons may be asked for appropriate photo identification
before tickets are released. Recipients of tickets must
be informed of this policy.
The
Theatre often participates with TICKETplace, Washington's
half-price ticket booth, that sells discounted tickets and
is a great opportunity to further market a show as well
as move unsold tickets on the day of the show.
Recording/Broadcasting
Any intention of recording (audio or video) or broadcasting
(including internet) the production in part or in its entirety
must be declared in advance and may affect financial terms
of contract.
Settlement
Generally show settlement is completed after intermission
of the final performance. All Theatre expenses, including
production, stage, ticketing, and other contractual items
besides merchandise sales, are deducted from box office
receipts and/or advance deposits. A check is written for
the balance upon approval by the promoter and the Theatre.
Arrangements may be made for a bank wire transfer the following
business day. Settlement may also be conducted on a business
day following load-out. This option is sometimes preferable,
as it allows for ample time for reports to be compiled and
represents actual stagehand labor time for load-out, not
to mention reduced fatigue for all parties involved.
Cash
at Settlement
With proper notice and sufficient available box office funds,
the Theatre can arrange for cash as part of settlement.
Requests with denominations required MUST BE IN WRITING
(a simple form is available from us, if needed) and must
be received at least 72 business hours in advance. Fax to
202-783-0204. A follow-up telephone call is required as
confirmation. Please be aware that settlement cash may be
subject to certain IRS paperwork (e.g. Form 8100), for which
the Theatre is not responsible for maintaining.
Personal
Property
Although the Theatre maintains a high standard of security,
it cannot be held responsible for items lost, stolen, or
damaged. All visiting personnel must be wary of personal/business
belongings in dressing rooms, offices, and any other spaces.
Visiting
in Advance
To ensure a smooth production, advance "walk-thrus"
are strongly encouraged. These should be timed so that all
applicable Theatre department representatives can attend.
Advance notification of at least one week is requested.
Area
Restriction
Only authorized production personnel are permitted in backstage
areas. Only ticketed patrons are permitted in the lobbies
or auditorium.
Applicable
Building Regulations
There are local, municipal, and building fire, police, or
other regulations that may become a factor in show preparation.
Examples: permits for onstage gun use, parking for oversized
production vehicles, limitation of sidewalk access, pyrotechnical
needs, etc. The renter is responsible for assuring all applicable
regulations are followed.
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